Privacy Policy
Your privacy matters to us at LaterRidgeCanvas
Information We Collect
When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
LaterRidgeCanvas respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the safety of your personal data with importance and apply suitable technical and organizational safeguards to guard it. This covers secure data storage, encrypted transmissions, and restricted access to personal information within our organization.
Secure Storage
Personal data is kept in protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our infrastructure.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to counter emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Subject to applicable law, you may be entitled to view, amend, erase, or limit how your information is used.
To exercise these rights, contact us via the details at the policy's end. We will reply within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations differ by data type and the purpose of collection.
Typical Retention Periods:
- Customer contact and order details: approximately three years after the last service interaction
- Payment transaction records: about seven years for tax and accounting needs
- Website analytics data: roughly two years and two months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or around two years of inactivity
Cookies and Website Tracking
We use cookies and other technologies to enhance how you browse and to learn how visitors interact with our site. Cookies store your preferences and help assess site performance.
You can adjust cookie settings in your browser. Note that turning off some cookies could impact how the site functions. For more details about how we handle cookies, please see our Cookie Policy.
Third-Party Links
The site may include links to external sites or services. This privacy policy covers only LaterRidgeCanvas and this site. We do not oversee the privacy practices of other sites.
We recommend reviewing the privacy notices of any third-party sites you reach through links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please contact us.
Contact Us About Privacy
LaterRidgeCanvas Privacy Team
43 Bedford Street, Westminster, London
London, United Kingdom WC2E 9HA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within seven business days.